Helpful FAQs

Check out some of our frequently asked questions, or contact us if you have a specific issue.

At Perth Kids Party, it is mandatory that all our staff have has the clearance to work with children and carry their card with them to each party. 

Orders are usually shipped within 1-3 business days. Time in transit varies and depends on where the product is being shipped to. Please see the “Shipping” section for more information.

The Game Truck Trailer and its accompanying vehicle is approximately 15m in length x 2.5m in width x 3m in height. A level area of at least these dimensions is required to facilitate the trailer and vehicle.

Easy access to the site is required with a preference of curb side parking. Game Truck is flexible with location, so if you are not able to host your event at your home, Game Truck can assist with arranging an alternative location for you.

Alternative locations may include sports fields, parks, beaches, schools, community centres, businesses and so forth. Additional costs may be applicable.

Is your question not answered here? Please contact us, we’re always happy to help and to provide honest advice.

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